DSI Data Service & Information - Terms of Sale
Freight Policy
All prices shown here include free postage by international air mail.
Rush Orders
Rush Orders Rush Services can be offered for all titles in stock (upon request).
Surcharges for Europe: EUR 75 surcharges outside Europe: EUR 125
Tax and Customs duties
Customs duties are not included in the prices shown here.
For EU Members: European Union customers must show their Value Added Tax (VAT) number if available. Otherwise the German VAT (normal rate: 19%, reduced rate for books and printed matters: 7%) will be added to the invoice amount.
German customers have to add the German VAT (normal rate: 19%, reduced rate for books and printed matters: 7%) to the prices shown here.
The prices shown in brackes include the German tax rates.
Return Policy
DSI is committed to providing exemplary services to our customers. If we have inadvertently shipped you the wrong book, CD, DVD, or if the book, CD, DVD arrives in damaged condition, or if we have made an error in your order, we will gladly accept these returns. Customers can return any book, CD, DVD within 30 days of receipt as long as it is in saleable condition. DSI reserves the right to refuse any shipments damaged in transit. Regrettably, DSI cannot accept the following types of return:
CD-ROM/ DVD and Internet Licences
General Terms
Standing Orders
The following annual subscriptions are automatically extended an additional year if they are not cancelled in writing 30 days prior to expiration. The expiration dates are defined as follows:
International Statistical Yearbook (published July/August): June 30
Global Environmental Database (published October): September 30.
The subscription price has to be paid each year in advance.
DSI reserves the right to review the prices for subscriptions each year and to change them.
DSI reserves the right to suspend the subscription service due to an important reason. In this case the subscription price will be refunded on prorated basis.
DSI takes no responsibility for administrative restrictions or influences beyond one's control which interfere with the mailing or the import and export of the CD-ROMs or DVDs, or via the electronic transmission, or anyway.